Privacy
Your delivery details stay practical.
We ask for the information needed to build your box, deliver it frozen and help if something changes.
Last updated September 13, 2026Information we collect
When you place an order, we collect the information needed to prepare and deliver it: name, surname, phone, delivery address, delivery day, delivery time and flavor selection.
Payment information is handled by Stripe. We do not store full card details on this website.
How we use it
We use your information to confirm the order, prepare your box, deliver it frozen, send order updates and answer support questions.
If you join the email list, we may send updates about new flavors, delivery windows and small batches.
Who we share it with
We only share order details with providers needed to run the service, such as payment processing and delivery support.
We do not sell personal information.
Retention and access
We keep order information for operational, customer service and accounting purposes.
You can ask to access, correct or delete your information by contacting hello@gulo.com.br, subject to legal or accounting retention needs.